About Us

Pacific Door Systems was started in January 2008 by Tom Shafer, with assistance from great friends, Carl and Debbie Wiffen. We sell, service, and install commercial overhead doors, gates and rolling shutters. We specialize in service to large national accounts, such as Cornell Storefront Systems. We also do custom installations for various manufacturers and are happy to provide FREE estimates. Pacific Door System services clients in the San Francisco Bay Area, Sacramento, The Central Valley, and the Monterey Peninsula. We provide 24-hour emergency service with a two to four hour response time.

Our intent is to provide the best service possible to the customer. We are delighted to be a vendor for various manufacturers, and are always impressed with the professionalism of the service people we deal with on a daily basis.
~ Tom Shafer, Pacific Door Systems

                    

Testimonials

“Tom and his team rescued us on a high profile project for Apple at the last minute. We were under the gun from Apple to have a very large custom radius side folder repaired due to original installation and product issues. Pacific Door Systems was our third installer on this project and saved the day. On very short notice, Tom sent out a crew to the site on a Thursday afternoon. They worked until 4 AM to complete the needed repairs within the timeline expectations of Apple. The following week they returned onsite with me to field modify the curtain to address concerns from Apple. Without Pacific Door’s response time and quality of work our relationship with Apple may have been jeopardized. The crew lead by Milton and Matt did a fantastic job.”
“Tom is great to work with! I am always happy to see a job in Tom’s area because I am confident in him and his company and appreciate all they do to get my jobs completed properly and within a reasonable amount of time. He is always willing to help, he is reliable, and just a great person to talk to every day.”
“Good work and fast turnaround on quotes!”
“Conscientious, easy to work with, great rates, and Tom always answers his phone at 6 AM.”
              

Contact us to fix any problems with your overhead doors.

Memberships/Associations:
  International Door Association - Overhead Doors
Member of the International
Door Association
California Operator & Door Association - Overhead Doors
Member of the California Operator & Door Association
National Fire Protection Association - Overhead Doors
Member of the National Fire Protection Association